Refund policy

Refunds & Returns Policy

At Scent of Seduction, we take pride in offering high-quality, long-lasting oil-based fragrances. Due to the personal nature of perfumes, we encourage customers to carefully consider their selection before purchasing.

Returns & Exchanges

If you are not satisfied with your purchase, we offer an exchange within 7 days of receiving your order, provided that the product is returned in its original condition and packaging.

We strongly recommend testing fragrances at one of our market locations where possible, or reaching out to us for guidance before purchasing, as scent preference is highly personal.

Refunds

Refunds are not typically offered. However, in accordance with consumer protection guidelines, refund requests may be considered within 7 days of delivery under exceptional circumstances.

To be eligible for a refund:
* The product must be returned in its original condition
* The request must be made within 7 days of receiving the order
* Proof of purchase is required

Please note that shipping costs are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement at no additional cost.

How to Request a Return or Exchange

To initiate a return, exchange, or refund request, please contact us via WhatsApp or email with your order details. We will guide you through the process.

Important Notes

* Fragrances that have been significantly used cannot be returned
* Customers are responsible for return shipping costs unless the item is defective or incorrect
* We reserve the right to assess all returns before approving a refund or exchange

By placing an order with us, you agree to the terms outlined in this policy.