Shipping policy
Shipping & Delivery Policy
At Scent of Seduction, we aim to deliver your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1β3 working days after payment has been received. Orders are not processed on weekends or public holidays.
Shipping Methods
We use trusted courier services, including PUDO (by The Courier Guy) and The Courier Guy, to deliver your orders across South Africa.
Customers may receive their order via:
* PUDO locker collection
* Door-to-door courier delivery
Delivery Time
Estimated delivery time is 3β5 working days after dispatch, depending on your location.
Please allow a total of 5β7 working days from the date of order to receive your parcel.
Shipping Costs
Shipping fees are calculated at checkout and will depend on your delivery method and location.
From time to time, we may offer promotions such as free delivery on selected orders.
Order Tracking
Once your order has been dispatched, you will receive a tracking number (where applicable) to monitor your delivery.
Delays
While we do our best to ensure timely delivery, Scent of Seduction is not responsible for delays caused by courier services, high order volumes, or unforeseen circumstances.
Incorrect Information
Please ensure that your delivery details are correct when placing your order. We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete information.
Lost or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 48 hours so we can assist in resolving the issue.
Contact
For any shipping-related queries, please contact us:
Email: info@scentsofseduction.co.za
WhatsApp: 0760363463
Weβre always happy to assist and ensure you receive your order smoothly.